Need a heat pump installed in Melbourne? Heritage Plumbing Group has been keeping Victorian homes comfortable for over 40 years. Our experienced team handles everything from installation through to maintenance and repairs across Melbourne.

Experience really counts when it comes to heat pump installation. Our qualified plumbers have spent decades getting it right, making sure every system is installed properly. We’ll take the time to check out your home’s specific needs – things like size, insulation, and how much hot water your family uses.
Are you building new or upgrading what you have got? We can help you choose the right heat pump that suits your budget and does the job. Our installation covers the entire lot – from the initial site visit all the way through to final testing – making sure your new system’s running smoothly from day one.
We also clean up after ourselves, leaving your place spotless. With Heritage Plumbing Group, you get more than just a heat pump; you set yourself up for long-term comfort and actual energy savings.
A well-cared-for heat pump operates more effectively and lasts longer. We reckon annual servicing keeps your system humming along nicely, which saves you money on energy bills and stops problems before they start. Our maintenance checks cover all components, cleaning filters, testing refrigerant levels, and making sure everything’s working as it should.
Most Melbourne homeowners don’t realise that skipping maintenance can cost you up to 25% of your system’s efficiency. Regular check-ups catch the little issues before they turn into big headaches, which means your system lasts a lot longer.
If something does go wrong, our heat pump repair service covers Melbourne. We keep common parts in the van, so we can usually fix things on the spot. Better to book regular maintenance than wait for an emergency call-out – it’s always cheaper that way.
We have been doing this for more than 40 years, and our name has been built on honest work and reliable service. Being local to Melbourne means we understand Victorian homes and the weather here inside out. All of our plumbers are fully licensed, insured, and up to speed with the latest heat pump technology.
We are transparent with our pricing: what you see is what you pay for, no hidden extras. And we stand behind our work with appropriate warranties. What really sets us apart, however, is that we actually care about customer service. We show up when we say we will, keep you in the loop, and treat your house with respect.
Our team loves explaining how your system works and we’re happy to answer any questions. We are not just going through the motions; we want you to feel confident in your investment. In fact, that’s why so many Melbourne families trust us with their heat pump installation and repairs year after year.
Modern heat pumps are seriously efficient, using up to 70% less energy compared to traditional electric hot water systems. We carry a range of energy-efficient models from top manufacturers to suit different household sizes and budgets. Heat pumps pull warmth from the air to heat your water – even on chilly Melbourne days, they work a treat.
If you’re keen on doing the right thing by the environment, they’re a great choice, producing way fewer emissions than gas or electric systems. We can help you sort through available rebates and incentives too, which can knock a fair bit off your upfront costs. Some installations qualify for Victorian Energy Upgrades (VEU) discounts, making them even more affordable.
Whether you need a compact unit for a smaller place or a high-capacity system for a bigger family home, we’ll walk you through the options. It is good, both for the environment and your wallet, to invest in an energy-efficient heat pump.
We get it – cost matters when you’re planning a heat pump installation. Prices depend on the size of the system, which brand you choose, and just how smooth a process the installation is going to be, but we’ll always give you a detailed quote upfront so you know exactly what you’re in for. Sure, heat pumps cost more up front than conventional systems, but the energy savings typically pay for themselves in a few years.
We have flexible payment options available that help spread the cost and make quality heat pump installation more manageable for your budget. For heat pump repairs, we’ll check out the problem and give you honest advice – sometimes a repair makes sense, other times replacing it is smarter long-term. We’ll never push you into work you don’t need.
Minor repairs like swapping valves or sensors are usually pretty reasonable, while major component failures cost more. The good news? Regular maintenance makes expensive repairs way less likely. Get in touch with Heritage Plumbing Group today for a free quote – we’re here to help Melbourne homes stay comfortable without costing you an arm and a leg.
Frequently Asked Questions
Most heat pump installs take about 4 to 8 hours, depending on your setup. If we’re replacing an older system, it’s generally faster. A full new installation might take a little longer, which also depends on whether we have to run all new pipework or electrical. We’ll let you know the timing upfront so you can plan your day around it.
Heat pumps can cut your energy bills by up to 70% compared to old-school electric systems. They’re great for the environment, produce fewer emissions, and still work efficiently in Melbourne’s cooler weather. On top of that, many systems are eligible for government rebates, which helps bring the upfront cost down. Good for your wallet and good for the planet.
If you keep up with regular servicing, you shouldn’t need heat pump repairs very often. Most well-maintained systems run for years without any major dramas. We reckon an annual check-up keeps everything ticking along nicely. When issues do pop up, they’re usually minor and easy to sort out. Skipping maintenance is when you’re more likely to run into repair bills.
Common problems include refrigerant leaks, dodgy valves, blocked filters, and worn compressors. Sometimes the electrical components can play up, or the unit might struggle a bit in really cold weather. Weird noises or a drop in hot water are usually signs something’s not quite right. The good news is most of these issues are pretty straightforward for our team to fix.
Best to call in a professional for this one. Heat pumps mean there are refrigerants, electrics, and pressurised components involved, which require licenses, equipment, and expertise to handle safely. People who try to fix these themselves run the risk of voiding their warranty, making further damage, or even creating unsafe conditions. Our licensed plumbers have the right tools and experience to find the problem and fix it properly the first time.






















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Area we services
Need a reliable plumber near you? Heritage Plumbing Group offers expert solutions across Melbourne with fast response times and top-quality service.
Our licensed team brings decades of local expertise, ensuring efficient, long-lasting results for emergencies, maintenance, and major projects.