Thinking about upgrading your bathroom? Smart toilets are absolutely brilliant when it comes to comfort, hygiene, and efficiency. We’ve been looking after Melbourne’s plumbing for over 40 years at Heritage Plumbing Group, and mate, we’d love to help you make the leap to a smart toilet.

Reckon making the move to a smart toilet sounds complicated? It’s actually pretty straightforward. Our team handles the whole lot – from that first chat right through to getting your new smart toilet up and running perfectly.
We’ll have a look at what you’ve got now, talk you through the best smart toilet options for your place and what you want to spend, and get the smart toilet installation done without turning your life upside down. Whether it’s your ensuite you’re doing up or the main bathroom, we’ve done heaps of these and know exactly what we’re doing.
Our licensed plumbers get all the ins and outs of modern smart toilets – the electrical bits, making sure the water pressure’s right, getting the drainage spot on. We’ll make certain everything meets Australian standards and is built to go the distance. And we’ll show you how everything works in plain English, no confusing tech-speak. You’ll be a pro in no time.
If you are stressed about the upheaval, don’t be. Our smart toilet installation services are designed to keep things easy for you. We’ll work around whenever is best for you and have this new toilet ready to go before you know it.
Here’s how it works: We’ll pop round first to see what you have currently and have a proper chat about what you’re looking for. Then we’ll track down the right smart toilet for you – could be one of those fancy Japanese numbers with every feature under the sun, or maybe just a good bidet seat that does the job nicely.
Before installing the new smart toilet, we’ll remove the existing toilet, properly prep the space, and only after that, we’ll carefully fit your new one. All the plumbing, all the electrical work, all the tweaking – we’ve got it covered. Before we shoot through, we’ll give everything a good test and walk you through how to use it all. Proper job, no cutting corners, and we’ll clean up after ourselves too.
Look, even the best smart toilets can have a moment. That’s what our smart toilet repair services are here for. Sensor gone a bit wonky? Heated seat not heating? Bidet lost its oomph? We’ve dealt with it all.
Our crew keeps on top of all the latest smart toilet tech, so we can work out what’s wrong and fix it pretty quickly. We’ve got the common parts in the van and can get our hands on the specialist stuff through the manufacturers. Nine times out of ten, we can sort your smart toilet repair in one visit and have your bathroom back to normal.
Best not to let little problems snowball – a bit of regular maintenance and fixing things when they pop up means your smart toilet will keep going strong for ages. And if it turns out your unit’s seen better days, we’ll be straight with you about whether it’s worth fixing or if you’re better off with a new one. No sales pitch, just honest advice.
Here’s the thing – smart toilets aren’t all the same, and what’s perfect for your neighbour might not be what you need. It’s all about finding what ticks your boxes without breaking the bank.
Have a think about what’s actually important to you. Do you want the works – automatic lid, heated seat, adjustable bidet, air dryer, the lot? Or are you happy with something simpler that just does the washing and drying? Also worth checking is whether you’ve got the room and a power point nearby, because some models need a bit more space.
Water efficiency matters too, especially around Melbourne where we’re pretty good about not wasting water. Keep an eye out for decent WELS ratings. The Japanese brands like TOTO and Inax are really popular, but there’s good Korean and European gear out there as well.
We’re more than happy to run through the different brands and models with you, laying out what’s good and not so good about each one. No pressure, just helpful info. We’ll help you land on a smart toilet that suits how you live, fits your bathroom, and doesn’t blow the budget.
After 40 years looking after Melbourne homes, we’ve earned our stripes doing quality work and being straight shooters. We’re not just plumbers – we’re your local tradies who actually give a toss about doing things properly.
Everyone on our team is fully licensed, insured, and trained up on all the latest plumbing tech, including smart toilets and all that automated bathroom gear. We’ve fitted smart toilets all over Melbourne – heritage places in Carlton, modern flats in Docklands, you name it. We know this city inside out.
When you go with Heritage Plumbing Group, you’re getting reliable blokes who rock up when they say they will, respect your home, and back their work 100%. Our pricing is upfront, with no sneaky extras, and we’re always keen to answer your questions – even weeks after we’ve finished up.
From installing a simple smart toilet to undertaking tricky smart toilet repairs, each job is accorded the same level of care and expertise. That’s what makes Heritage Plumbing different, and it’s why Melbourne families keep calling us back.
Frequently Asked Questions
A smart toilet is primarily a high-tech dunny with electronic features that include automatic flushing, heated seats, inbuilt bidets, and air dryers. It connects to your water and power supply, activating sensors and controls to give you a far more comfortable, hygienic bathroom experience. Pretty clever stuff, really.
The costs will vary depending on the model you decide on and what has to be done with your plumbing. Basic units with installation begin at about $1,500–$2,000; premium models can go upwards of $5,000+. We’ll give you an honest quote upfront so there’s no surprises.
Absolutely! Most smart toilet repair work can be done right at your place. We’ll come to you, diagnose the issue, and fix it on the spot in most cases. Only rarely do we need to take components away, and we’ll always let you know what’s involved.
Most smart toilet installation jobs take around 2–4 hours, depending on your bathroom setup and whether we need to do any extra electrical or plumbing work. We’ll have you back in business the same day – no need to camp out at your mate’s place.
Too right we do! With 40 years in the business, we’ve built our reputation on reliable, quality work. Our team knows smart toilets inside out, and we stand behind every repair we do. If something’s not right, we’ll make it right.






















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Area we services
Need a reliable plumber near you? Heritage Plumbing Group offers expert solutions across Melbourne with fast response times and top-quality service.
Our licensed team brings decades of local expertise, ensuring efficient, long-lasting results for emergencies, maintenance, and major projects.