Water

We undertake backflow device installation, testing and reporting.

What is Backflow?

Backflow occurs when water flows in the opposite direction to that which it should, causing water from your property to enter back into the utility service mains, causing potential contaminants to spread into the water system. This allows adulterated water to spread to other users. Unlike many other parts of the world, we in Australia have the luxury of clean drinking water. All our buildings require water that is safe for consumption, so we must ensure that the proper precautions are in place to maintain this.

At Heritage Plumbing, we are experts in making sure that properties everywhere aren’t flushing toxins back into our city’s main water supply. This is where backflow devices come in. Backflow devices are installed to stop any contaminants from entering the water supply, and can be a legal requirement depending on the level of hazard represented at a property. Backflow devices must be installed and periodically tested by an authorised backflow tester to ensure safe and efficient operation. As qualified backflow device installers and testers, we will provide you with all appropriate reporting regarding the operation of the devices.

For more information on backflow prevention devices, contact us today on 03 9498 0458.

Hot water unit installation and service.

How Can We Help?

We install, replace, and repair any brand of hot water system; whether gas, electric, or solar. As part of our hot water services in Melbourne, we can assist you in selecting the correct sized hot water service to suit your needs, ensuring efficiency and savings on energy and water costs. We are the suppliers of major hot water system brands, such as Rinnai, Aquamax, and Rheem. Additionally, we offer same day supply and installation for any unit.

Hot Water Unit Maintenance

It is important to regularly service your hot water unit to ensure that everything is running up to the highest standard, and any costly repairs are avoided down the track. To avoid pipe leaks, hot water tank leaks and other heater problems, get in touch with us today for our hot water unit service in Melbourne.

It is recommended that all external hot water units are serviced at minimum once every five years, and all internal hot water units are serviced at least once every two years.

To take advantage of our hot water unit installation service, or to maintain an existing hot water unit, contact us today on 03 9498 0458.

Leaking or burst pipes can result in damage to your property over time and should be handled immediately.

Any signs of water leaking onto your premises should be addressed as soon as possible. The same goes for a burst pipe. If a burst pipe is left unattended, it can result in the need to repair other parts of your property, as water can affect plaster, carpet and woodwork.

Signs you may have a leaking or burst pipe include:

  • Dampness or water appearing on walls or ceilings
  • Discolouration or markings on carpets or ceilings
  • Paint becoming flakey
  • Reduction in water pressure
  • Hissing sounds behind walls
We offer 24/7 Emergency Services and can promptly attend to a leaking or burst pipe whenever required. We aim to detect and repair with a high level or responsiveness and efficiency.

Water Installation

Water installation is an essential part of the plumbing process when building a new property, or renovating one. This can include processes such as installing water meters or completing a pipe rough in, which is the process of laying out the basic lines of pipework, while the walls are still exposed, without making the final connections.

To have a burst or leaking pipe repaired promptly and urgently, call our friendly expert team now on 03 9498 0458.

Solar Hot Water Unit Installation

Going solar results in huge savings on your energy bill and contributes to a greener planet.

Solar hot water systems provide a number of benefits. Though the initial set-up cost can be higher in comparison to other forms of energy, a solar hot water unit is by far the most economical to operate, potentially saving you up to 80% off your annual energy bills. Another great benefit of installing a solar powered hot water unit on your property is the reduction in your footprint on the environment, as solar powered hot water systems drastically reduce greenhouse gas emissions.

We strongly believe solar energy is a great option, and the way of the future—which is why we offer a professional solar hot water unit installation service in Melbourne. We install roof mounted solar panels, and a water storage tank. The panels absorb the sun’s rays and convert them into energy, passing them into the storage tank, heating the stored water. The system can be complemented with gas or electric solar boosters, ensuring you have hot water at all times, even during periods of low sun.

If you want to go solar, call our team of solar professionals today on 03 9498 0458.

Over time, taps can begin to leak for various reasons and will require service.

Depending on which kind of tap you have, the reason may be different. In Australia, we generally use four varieties of taps. The most common tap we see in Australia is the classic cross handle spindle tap. This tap contains jumper valves, more commonly known as washers, which wear out over time, resulting in water dripping from the tap. We can provide leaking taps service in Melbourne by replacing washers and servicing the other components in the tap, such as o-rings and spindles. This will result in your tap operating like new.

Another set of common taps are half turn and quarter turn taps. As the name suggests, these taps rotate a minimal amount (either 90 or 180 degrees) between full flow and closed valve. Rather than washers, these taps usually contain ceramic disks, which are specific to the manufacturer of the tapware, and require specialised tools and procedure to repair. We assess your half turn and quarter turn taps, and provide you with a recommendation on whether it’s best to service or replace the entire unit.   Mixer taps, also known as lever taps, are commonly used in kitchens today. They usually have a single lever on them, allowing you to blend the water temperature accordingly. mixer taps operate with cartridges, rather than washers, and require specialised tools to access and replace. The cartridge replacement can often be more costly than replacing the entire tap, so we will assess the leak and provide you with the most economical and efficient recommendation.

Finally, sensor taps are another popular form of tap seen around Australian homes and businesses, though more commonly seen in commercial settings. Their popularity in commercial settings can be attributed to the level of hygiene they deliver during operation. Sensor taps engage via motion, and do not require hand contact in order to turn them on or off. Because they contain an electrical component, they can be more complex to repair. However, we have the technology and expertise to repair them. In addition to these four taps, there is another that is beginning to emerge around both commercial and domestic settings. These taps can instantly produce boiled, chilled, ambient, and even sparkling water, and are extremely convenient for the user. Currently, the two major manufacturers of these units in Australia are Zip Tap and Billi. We have undergone extensive training from these companies in how to service and repair their systems.

Tap installation

We install and replace all types of taps, including spindle and mixers taps. We can supply and install any brand of tap. We also offer our high-quality leaking taps service in Melbourne.

To have a new tap installed, or get service on an existing one, call us today on 03 9498 0458.

We undertake thermostatic mixing valve installation, testing and reporting.

Thermostatic mixing valves regulate the temperature of water flowing into different taps within a property. The reason for this is to prevent water temperatures that are exceedingly hot from flowing out of a tap and potentially injuring the user. A thermostatic mixing valve automatically calculates the input flows of hot and cold water to ensure an output with a constant temperature. Under Australian legislation, hot water must be delivered at a temperature no warmer than 50 degrees celsius on residential properties, and 45 degrees celsius in operations such as schools and hospitals. We are qualified Thermostatic Mixing Valve installers, and along with installing the valves, we are also able to test and report on them, which is required at intervals no longer than 12 months under legislation.

As you can see, it is absolutely crucial to ensure that your thermostatic mixing valve is functioning optimally and correctly for the safety of the people using your taps, and the reputation of your business or property.

For more information, or to have a thermostatic mixing valve installed, tested or reported - call our team of friendly experts today on 03 9498 0458.

A faulty toilet can be both complicated and unpleasant. Let us put your mind at ease by repairing it for you.

The nature of toilet repairs is tricky. It can often be difficult to pinpoint the exact cause of an issue and therefore may require thorough testing and investigation. At Heritage Plumbing, we’ve seen every possible toilet issue you could imagine, and we’ve done everything from leaking toilet service to full toilet replacements.

Signs you have a broken toilet in need of repair, include:



  • Leaks
  • Constantly running water in the bowl
  • Noisy cisterns
  • Large water bills
  • It won’t flush
  • Sewage smell
  The cause of these issues can vary. Thankfully, every member of our expert team is fully equipped with the extensive tools and training required to effectively and efficiently diagnose and repair the root of the issue. Though sometimes finding the precise cause of a toilet issue can take time and perseverance, our team always gets to the bottom of the problem and provides the best solution. In the rare case your toilet is irreparable, we will always provide the most efficient and economic solution for you.

If you need your toilet repaired, call us today on 03 9498 0458.



We promptly locate the source of your water leak and offer a solution on the spot.

Water leaks are notorious for sometimes being a pesky issue. Often, they can be hiding behind walls or underground, and in other hard to reach places; making it difficult for homeowners to find them on their own.

Signs you might have a water leak include:



  • Damp walls
  • Damp ceilings
  • Damp carpet patches
  • Water pouring down from parts of your property
  • High water bills
  • Low water pressure
  • Hissing sounds coming from behind your walls
  At Heritage Plumbing, our team has been extensively trained in operating high-end leak detection equipment. We engage the most advanced sonar water leak detection technology available to locate the source of the leak. This equipment allows us to find problem areas in any building type, from homes, to factories and multiplexes. After detecting the leak, we act promptly to provide you with a solution and repair the situation to prevent any further damage to your property.

If you suspect a leak in your property, call us today for our 24 hour service on 03 9498 0458.

We will have a leak detection specialist from our team come out to your property urgently.

Get in contact

Contact Us

Our Services

Read More