7 Tips on How to Find a Plumber in Your Area
- 05 - 10 - 2018
- By Heritage Plumbing
Many homeowners are faced with making ongoing home repairs and are concerned about selecting the right repairmen in their area. This is especially true concerning finding the right plumber – one who is both trustworthy and reliable. We at Heritage Plumbing Group understand your concerns and as expert plumbers, also understand the importance of using quality material and performing services with high-quality standards.
If you can’t find a plumber and are not sure how to find a plumber in your area, we can help. Since we’ve been in the industry for many years, we can recommend seven tips on where to find reliable plumbers in your area.
1. Networking and Referrals
We all know how important networking is. It is one of the cornerstones for building great relationships. It is also great for getting referrals of reliable and trustworthy plumbers. It involves referrals via word of mouth, which is still one of the most effective marketing strategies around today.
Simply ask family and friends or neighbors and business associates which plumber they use. If they have faith in them, they should be happy to recommend a reputable plumber in the area to you. You can also check with former realtors or other contractors who work with plumbers on a regular basis.
Once you receive three to five referrals, you can compare the plumbers in areas such as price, quality of service, reviews, turnaround time and so forth. One of the powerful things about working with plumbers that have been referred by others is that they’re concerned about maintaining a good reputation with you and with the person who referred them. So they’re likely to be careful about doing a great job when servicing your plumbing needs.
2. Seek Out Plumbers Online
If you don’t know anyone personally who could refer a good plumber to you, your next bet would be to seek out a plumber online. Oftentimes plumbers list their services in an online directory or their own website. In any case, customers leave reviews about the quality of services provided and can add details about their performance. You can use it as a gauge to determine whether or not this is a plumber that you’d consider hiring.
Reading customer reviews is another great way to find a local plumber. Most customers provide satisfactory reviews, but some leave reviews in the form of a complaint. They typically complain about tardiness, overcharging for services provided (or being charged more than what was initially quoted in general.) These kinds of reviews are usually found on the plumber’s website but also appear in online directories as well.
3. Know What Your Specific Plumbing Needs are in Advance
Plumbing companies provide a wide array of installation, repair services, and ongoing maintenance services to make sure your plumbing is always performing at its peak. However, other plumbers may specialize in certain areas. If you can’t find the right plumber in your area, it could be because you’re not searching for the right plumber to meet your specific needs. Knowing what your plumbing issues are ahead of time will help you focus on the type of plumber that meets your needs.
We recommend getting a detailed description of your plumbing problems before you approach a plumber. Then properly communicate that information before bringing a plumber on board, which saves time and money.
4. Avoid Hiring the First Plumber You Get a Hold of
When you hire the first plumber that picks up the phone, you will likely not get the best plumber for the job. If you’re wondering how to find the best plumber in your area, we suggest spending some time researching in advance to help you narrow down the right plumber for the job. Even if you reach out to a friend or neighbor first, they could point you in the right direction and assist you with making a much better choice that would result in selecting a plumber who is a great fit for you.
5. Look for Plumbers who Offers Warranties
Plumbers who provide some form of warranty can guarantee their work. If for whatever reason, the work performed requires additional repairs within let’s say 30 days, you can feel a lot more at ease knowing that the plumber will honor and stand behind his work should something go wrong within that time.
6. Be Prepared – Seek out a Reputable Plumber Before an Emergency Occurs
A lot of people choose the wrong plumbers out of desperation. They call for plumbing repair services when an emergency takes place. So, in essence, they are making decisions because they’re forced to do so – while they are under extreme pressure. When forced to hire a plumber hastily, it will likely result in the wrong decision. When plumbers sense that you have an urgent need, they will likely take advantage of the situation by increasing their prices. Doing research in advance can prevent this from happening.
7. Check for Licenses, Certifications, Industry Reviews and Ratings
Before hiring a plumber, you should find out if they have a plumber’s license and/or a bond. Plumbers that hold a license suggest that they have the most up to date knowledge about the plumbing industry. In addition to that, organizations such as the Australian Competition and Consumer Commission (ACCC) have Australian Consumer Laws in place. These laws have what’s referred to as consumer guarantees that protect consumer rights regarding repairs, replacements, refunds or compensation for damages and losses. All of which are centered around repairmen providing faulty services.
Other organizations such as Oneflare provide information that allows homeowners to gauge a plumber’s work ethic for specific areas which through customer reviews and other areas. This helps with the decision making process as well.
To conclude, if you can’t find a plumber in your area, you may find that planning ahead can help you not only learn how to find plumbers in your area, but learn where to find reliable plumbers at reasonable prices as well. Mainly, plumbers that you can hire whenever you have plumbing needs.
Do you have tips on how to find plumbers in your area; particularly one that uses the best plumbing practices? If so, we’d love to hear from you – please leave a comment below. For more tips and information, please contact Heritage Plumbing Group at 03 9498 0458.